The Vape Town

To Order WhatsApp Us: 0321 4300481

Refunds will only be made by the same means; for instance, you will not be able to receive refunds on any other account except the one you used to pay from. Thevapetown offers a limited warranty of 7 days on all the products available apart from the following due to re-use issues.

  • E-Liquids
  • Coils & Tanks
  • Batteries
  • Tips & Mouthpieces Atomizers

Customers are requested to properly check the above-mentioned products before leaving the store, once the customer leaves the store, these products will not be returned or exchanged due to re-use issues. We ship our products in perfect conditions, however, if any of the above products get damaged during the shipment, we accept returns in that case. You should notify the company via E-Mail ([email protected]) within five days of purchase if your item or package has been damaged, faulty or in any way defective to claim a successful exchange or a refund. (Shipping Charges are Non-Refundable. In addition, the client will pay all the additional shipping charges) All details regarding the defect of the item should be notified via E-Mail ([email protected]) to the company. Furthermore, all the package items along with the original packing should be returned in order to successfully claim a refund or an exchange. You should mail the product to the following address:

Gulberg Branch: 18-G Center Point Plaza Main Boulevard Gulberg, Lahore

Wapda Town Branch: 187-Airline Housing Society, Lahore

Phone No: +92 321 4300481

If there is no manufacturer defect and the product is functioning properly and you intend to exchange a product you have to notify us within 5 days in order for us to accept the product back and either exchange it with a new product in the same category or give store credit towards any other product. No money will be refunded for products returned without any manufacturer defect. Any additional handling and shipping costs would be the customer’s responsibility.

Our Company will not offer any kind of exchange or refund if:

  • The item has been modified, altered, repaired or serviced by any other company or person instead of Thevapetown.
  • The item has been physically abused.
  • The item has been used in a manner inconsistent with the usage indicated in the manual.
  • The item has been utilized for any other purpose than that which it is was intended.
  • The item has been damaged during the shipment back to the company.
  • Refund or exchange will not be made if any of the items in the original packing are missing.
  • Items may only be refunded in the same condition as the original purchase.
  • No returns accepted for items exposed to extreme temperatures, water or improper handling.
  • For sanitary reasons, tanks may be returned only for manufacturer defect within 7 days.
  • Returns and exchanges must be in like new condition with original parts/packaging.

Note: You must completely describe the details regarding the defect of your item via E-Mail ([email protected]) . Moreover, you must send all the package items with the original packing to the company within 15 days if you are to enjoy a successful refund or an exchange.

You should mail the product to the following address:

Gulberg Branch: 18-G Center Point Plaza Main Boulevard Gulberg, Lahore

Wapda Town Branch: 187-Airline Housing Society, Lahore

Phone No: +92 321 4300481

Excellent
Based on 358 reviews
DR. Farhan Fayyaz
DR. Farhan Fayyaz
29 August 2023
Moin Ahmad
Moin Ahmad
23 August 2023
Sikandar Habib
Sikandar Habib
22 August 2023
Amazing service special thanks to Ahmad bhai very nice person Thank you vape town
Muhammad Abuzar
Muhammad Abuzar
21 August 2023
Mujtaba Haroon
Mujtaba Haroon
17 August 2023
CH AHAMAD
CH AHAMAD
17 August 2023
I have loved my time on this shop. I bought a flavour . The prices are so much better than others. The service is remarkable
Zaryab Tariq
Zaryab Tariq
17 August 2023
Trust me, the best vape town in gulberg town of this city Lahore. Never ever hesitate to contact this guy, you will not be disappointed. A very humble and genuine guy who knows how to take care of his customers. Recommended 🔥
Asifa Jameel
Asifa Jameel
15 August 2023
I had an amazing experience with The Vape Town. The customer service was outstanding, and the product was exactly what I was looking for.” “I am so pleased ...
Akbar Jaleel
Akbar Jaleel
15 August 2023
Best vape shop in lahore. They have the best pods, vape juice and vape coils. Recommended.
Sannan Yaqoob
Sannan Yaqoob
15 August 2023
Me ne KUIT premium buy kiya hai Ahmad bhai se. Superb disposable vape in best price. Best vape shop in lahore.
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