The Vape Town

Contact us on Whatsapp: 0321 4300481

Frequently Asked Questions.

01. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

02. Shipment

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

03. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

04. Returns, exchanges and complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
Excellent
Based on 358 reviews
DR. Farhan Fayyaz
DR. Farhan Fayyaz
29 August 2023
Moin Ahmad
Moin Ahmad
23 August 2023
Sikandar Habib
Sikandar Habib
22 August 2023
Amazing service special thanks to Ahmad bhai very nice person Thank you vape town
Muhammad Abuzar
Muhammad Abuzar
21 August 2023
Mujtaba Haroon
Mujtaba Haroon
17 August 2023
CH AHAMAD
CH AHAMAD
17 August 2023
I have loved my time on this shop. I bought a flavour . The prices are so much better than others. The service is remarkable
Zaryab Tariq
Zaryab Tariq
17 August 2023
Trust me, the best vape town in gulberg town of this city Lahore. Never ever hesitate to contact this guy, you will not be disappointed. A very humble and genuine guy who knows how to take care of his customers. Recommended 🔥
Asifa Jameel
Asifa Jameel
15 August 2023
I had an amazing experience with The Vape Town. The customer service was outstanding, and the product was exactly what I was looking for.” “I am so pleased ...
Akbar Jaleel
Akbar Jaleel
15 August 2023
Best vape shop in lahore. They have the best pods, vape juice and vape coils. Recommended.
Sannan Yaqoob
Sannan Yaqoob
15 August 2023
Me ne KUIT premium buy kiya hai Ahmad bhai se. Superb disposable vape in best price. Best vape shop in lahore.
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